Terms and Conditions
- Terms of website use
This page and the documents referred to on it tells you the terms and on which you may make use of theTEMPLESPA website whether as a guest or a registered user. Please read these Terms and Conditions carefully before you start to use the Site. If you do not agree to any of these terms and conditions, you are not authorised to use this website (usa.templespa.com) which you should exit immediately.
No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and sends you written confirmation confirming your order to the address or email address you have given. Once the Supplier does so, there is a binding legal contract between us. Any goods on the same order which we have not confirmed or dispatched to you do not form part of that contract.
The contract is subject to your rights of cancellation below.
This Website is intended solely for sales direct to consumers. If you are not buying as a consumer then you must not make an offer to us from this Website and in any event, you will not be entitled to any compensation for damages or consequential or indirect losses.
If you order goods where a minimum age requirement is indicated, by ordering you confirm that you are of the required age.
The Supplier may change these terms and conditions of sale without notice to you in relation to future sales.
This contract shall be concluded in English.
TEMPLESPA takes every care possible to ensure that product and treatment descriptions, imagery, awards, associated clinical trials and all other information is correct at time of publication on the site. However, though every effort is made to ensure such accuracy. TEMPLESPA does not accept responsibility for errors in content. The site will be always kept as up to date as possible however if product, treatment, location, results updates have been made since last update on TEMPLESPA some variations may occur in, although not limited to size, price, description, product results, design, packaging, and availability.
TEMPLESPA will do its best to ensure that the website is always available and functions correctly, but we make no warranties as to the availability or accessibility of the website, and we will not be liable for any damages, loss, costs, or expenses incurred by you because of any lack of availability or accessibility of the website.
- Our Liability
The material displayed on our site is provided without any guarantees, conditions, or warranties as to its accuracy.
To the extent permitted by law, we, and other members of our group of companies expressly exclude:
- all conditions, warranties and other terms which might otherwise by implied by statute, common law, or the law of equity.
- any liability for direct, indirect, or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue, business, contracts or profits, data, goodwill, or anticipated savings.
- wasted management or office time; and for any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
- User Accounts, Accuracy of account information
You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
- Description and price of the goods
The description and price of the goods you order will be as shown on this Website at the time you place your order.
Sometimes the product specifications of goods may change, in which case the TEMPLESPA will reasonably offer you a substitute of the same or better quality at the same price. All sizes and measurements are approximate, but TEMPLESPA tries to make sure that they are as accurate as possible. On the rare occasion that there is an error, TEMPLESPA will advise you about it as soon as possible.
The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, then TEMPLESPA will inform you as soon as possible and refund or credit you for any sum that has been paid by you or debited from your credit card or other account for the goods. There may be restrictions in place from time to time in relation to the number and type of goods, which you may purchase in any one order. Any such restrictions will be advised on this Website.
Every effort is made to ensure that prices shown on this Website are accurate at the time you place your order. If an error is found, TEMPLESPA will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel due to the price changes, TEMPLESPA will refund or credit you for any sum that has been paid by you or debited from your credit card or other account for the goods.
In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of this Website about delivery.
The price of the goods excludes delivery. Prices and delivery charges are inclusive of VAT.
Payment for the goods and delivery charges can be made by any method shown on the Website at the time you place your order
The goods you order will be delivered to the address you give when you place your order.
If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods or details of how to arrange an alternative delivery date.
If delivery cannot be made to your address, the Supplier will inform you as soon as possible and refund or credit you for any sum that has been paid by you or debited from your credit card or other account for delivery.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted within 30 days of your order. However, the Supplier will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. The Supplier will inform you of any delay as soon as possible.
You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them once they have been delivered to you.
- Your right of cancellation
You have the right to cancel the contract at any time up to the end of seven working days after you receive the goods. A working day is any day other than weekends and bank or other public holidays.
To exercise your right of cancellation, you must give written notice to the Supplier by hand or post, fax, or email, at the address, fax number or email address shown below, giving details of the goods ordered and (where appropriate) their delivery.
If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost (unless we delivered the goods in error or if the goods are damaged or defective when delivered). The goods must be returned to the address shown below. You must take all reasonable care to ensure the goods are not damaged in the meantime or in transit.
Once you have notified the Supplier that you are cancelling the contract and provided the goods have been received in an acceptable condition, the Supplier will refund or credit you within 30 days for any sum of your goods that has been paid by you or debited from your credit card or other account for the goods.
Adress to send any returned goods:
All goods supplied by the Supplier are warranted free from defects for the prescribed time after opening (such time varies from product to product). This warranty does not affect your statutory rights as a consumer.
This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier's instructions.
If the goods supplied to you develop a defect while under warranty, or you have any other compliant about the goods, you should notify the Supplier in writing at the address, fax number or email address shown below.
- Personal Data, Registration, and Online Shopping Partners
You are responsible for maintaining the confidentiality of your account and password and taking all reasonable measures to prevent unauthorised access to your account. You accept responsibility for all activities within your account or activities that affect your password. You must contact us immediately if you believe that your password has become known to somebody else or may be used in any way that is has not be authorised by you. If you forget your password, we will reset it upon your request and send it to the email address you specified when you registered, simply contact [email protected].
When you visit this Website or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
If your personal information changes or you would like to cancel your account then please notify us by contacting Customer Service on (open 8.30am – 5.30pm GMT, Monday to Friday) [email protected].
Customer service will aim to respond to all queries withing two working days. TEMPLESPA and its partners and shopping sites provide access to the site on a temporary basis and reserve the right to withdraw or amend the service provided on our site without notice and/or ceasing accounts without prior notice.
usa.templespa.com and its entire content belong to Rhythm and Blue Inc Ltd and its affiliates where applicable. including copyright in all content including pictures, designs, logos, photographs, text written and other materials on this Website are owned, controlled, or licensed to the Supplier. They are protected by copyright, trademarks, and other intellectual property rights. Unauthorised use of this content is prohibited. It also includes trademarks in our name and logos. These are protected by copyright laws and treaties around the world. All such rights are reserved. TEMPLESPA is a registered trademark.
Reproduction of part or all the contents in any form is forbidden, unless for personal use. If you require use of any of this content for any purpose outside of those set out above (including framing the site) we ask that you contact TEMPLESPA to obtain permission.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
These terms and conditions only cover this Website. Any links within this Website to other websites are not covered by this policy and we accept no responsibility or liability for the content of websites which are not under our control.
- Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is seemed to be beyond our reasonable control. This condition does not affect your statutory rights.
- Applicable law
These terms of sale and the supply of the goods shall be governed in accordance with the laws of the USA. Any dispute arising under these terms of sale and the supply of goods shall be subject to the exclusive jurisdiction of the USA courts and the parties waive any objection to proceedings in such courts on the grounds of venue or on the grounds that proceedings have been brought in an inappropriate forum.
- Complaints and Disputes
If you wish to complain about any matter, please contact Customer Service on the following number (open 8.30am – 65.30pm, Monday to Friday GMT) +44 (0) 1903 719 429 or email: [email protected]
Your use of this Website shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.
- Contact details
This website is owned and operated by Rhythm & Blue Inc. Ltd.
Phone: 44 (0) 1903 719 429
Fax: 44 (0) 1903 719 430
e-mail: [email protected]
- Promotional codes / welcome offer
10% off your order with promotional code
The promotional code entitles the holder to 10% off their initial purchase online at usa.templespa.com.
This offer is valid while stocks last. The code can ONLY BE USED ONCE. This offer cannot be redeemed in conjunction with any other offer, promotional code, or discount. Please note: This promotion cannot be used in conjunction with any existing promotions advertised on the website.
20% off as a thank you for completing our customer survey
The promotional code entitles the holder to 20% off their next purchase online at usa.templespa.com. This promotion is for one order only and is exclusive to the email address that was used to complete the survey.
This offer is valid while stocks last. The code can ONLY BE USED ONCE. This offer cannot be redeemed in conjunction with any other offer, promotional code, or discount. Please note: This promotion cannot be used in conjunction with any existing promotions advertised on the website. This promotional code is not valid on consultant websites.
- DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE (EXCEPT AS EXPRESSLY STATED BY US) ARE PROVIDED BY TEMPLESPA ON AN “AS IS” AND ON AN “AS AVAILABLE” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, GRAPHICS, LINKS, OR MATERIALS INCLUDED ON THE SITE, OR THEIR ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TEMPLESPA DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE SITE OR THE SERVICES. OPERATION OF THE SITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL.
IN NO EVENT SHALL TEMPLESPA BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE SITE AND/OR THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THE SITE.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 11.
- Accepting these terms and conditions
If you have any questions regarding these Terms and Conditions, please contact us:
[email protected] or +44 (0) 1903 719 429.
TEMPLESPA’s parent company Rhythm and Blue Inc. Ltd. is obligated as a producer with a main activity of selling under The Producer Responsibility Obligations (Packaging Waste) Regulations 2007. To fulfil our obligation we are registered with Comply Direct and their Recycling Room. Here you will find advice and information on packaging waste management, recycling symbols and the waste hierarchy principles of reduce, reuse and recycle.